Measuring Success
Success as a designer is measured through product impact, team collaboration, and personal growth in career, passion, and purpose.
Outcome metrics for product desirability
A solution to merging business metrics with things humans care about Measuring the users’ experience with a product is fraught with difficulties. There are two traps—business metrics or dubious quantitative measures like SUS, NPS, C-Sat, or CES. Jared Spool developed “Outcome Metrics” to combat this problem. These enable product design praxes ensure smooth product interactions….