Six Source Model
The Crucial Learning team has developed the Six Source Model that is useful in a number of applications from understanding behavior to influencing it.
Dimension | Motivation | Ability |
---|---|---|
Personal | Category 1 – Personal motivation Thought: “The person is acting this way because that’s who they are.” To influence: make the activity desirable. | Category 2 – Personal Ability Thought: “The individual doesn’t have the training to do the activity.” To influence: look to educate. |
Social | Category 3 – Social Motivation Thought: “Peer pressure encourages the individual in a direction.” To influence: change the direction of peer pressure. | Category 4 – Social Ability Thought: “The peers are enabling the behavior.” To influence: leverage peer pressure to enable the better behavior. |
Structural | Category 5 – Structural Motivation Thought: “Rewards and correction influence behavior.” To influence: look at all the sources of reward and correction on the person and ensure they are aligned to the behaviors you want to see. | Category 6 – Structural Ability Thought: “The environment supports certain behaviors.” To influence: change the environment. |
References
Grenny, J. (Ed.). (2013). Influencer: The new science of leading change (2nd ed). McGraw-Hill Education.
Patterson, K. (Ed.). (2005). Crucial confrontations: Tools for resolving broken promises, violated expectations, and bad behavior. McGraw-Hill.