Conceptual Models describe how the product fits together

“Modern software processes have mastered the art of making, but not the art of understanding,” says Daniel O’Neil. To get at the understanding, he suggests using a conceptual model. The purpose of these is to help everyone on the product team understand the true intent behind the product. It supports requirements through communicating a conceptual…

A black and white cartoon illustration of corinthian pillars.

Building Organizational Trust

The relationship between the employee and their manager is one of the most important in the company. Trust produces a positive effect on problem solving, performance, citizenship behavior, cooperation, and communication. Yet what is trust and what ways can an organization build the trust necessary to realize these outcomes? Trust is a social phenomenon where…